Writing
Thinking on decision quality, operational clarity, and what it takes to make complex organizations work.
February 2026
As AI becomes embedded in physical products, product decisions become harder to reverse and more expensive to get wrong. This changes how product leaders design for feedback, prioritize roadmaps, manage quality, and protect revenue timing.
Read moreFebruary 2026
In hardware–software–firmware products, teams often build systems that work — and still miss the customer outcome. Not because they ignored customers. But because they had to decide too much too early.
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