Chajka Consulting

Fractional Chief Transformation & Operations Officer

Services

How we work together.

Every engagement starts with understanding what's actually happening — not what it looks like on a dashboard. From there, we build what works.


Primary Service

The Operating Expertise You Need, Without the Full-Time Cost

Most companies don't need — or can't justify — a full-time executive with Fortune 500 transformation experience. Now you can access that depth fractionally.

Katharine embeds as your Fractional Chief Transformation & Operations Officer to fix the root causes behind missed outcomes: strategy execution gaps, delivery bottlenecks, AI implementation failures, and operating model dysfunction. She works alongside your leadership team, diagnoses what's actually broken (not just what it looks like), and builds the systems, accountability structures, and execution rhythms that deliver results — and keep delivering after she's gone.

Best fit for

Founders at the $1M–$10M scaling ceiling who've outgrown founder-led execution

Mid-market operators ($10M–$400M) stalled on growth, delivery, or AI adoption

Hardware/software companies navigating convergence of physical products and digital intelligence

PE portfolio companies needing rapid operational improvement post-acquisition

Enterprise leaders running stalled transformation programs

What to expect

Visible, measurable results within 90 days

Operating model clarity — not just a plan, but a functioning system

AI adoption that delivers ROI, not just a pilot

Accountability infrastructure that outlasts the engagement

Engagement options: Fractional (monthly retainer) · Advisory (strategic sessions) · Project-Based (90-day transformation sprint)


Enterprise

Your Strategy Is Fine. Your Execution System Is Broken.

70% of corporate transformations fail. Not because the strategy was wrong, but because the execution system couldn't carry it.

Drawing on transformation work inside Fortune 100 organizations — including a 10,000+ person technology organization — Katharine brings the operating discipline of the world's best-run enterprises to your context. Whether you're shipping software, hardware, or both, she diagnoses where flow breaks down, where decisions stall, and where effort is being wasted — then builds the systems that fix it.

Best fit for

Enterprise organizations with stalled or underperforming transformation programs

Technology divisions struggling with delivery predictability

Organizations where strategy is clear but execution consistently falls short


Training

Train Your Teams to Deliver — Not Just Attend Workshops.

Most Agile training produces certificates, not capability. Katharine's training is different — it's delivered by an SPC with hands-on experience applying SAFe in hardware, firmware, and software environments, including defense programs.

Teams, product managers, engineers, and executives learn frameworks they can actually use the following week. Available in-person, virtual, or on-site.

Best fit for

Teams adopting SAFe, Lean, or OKRs for the first time

Organizations where previous Agile training didn't translate to real change

Hardware-software companies needing frameworks adapted to their reality

Engagement options: In-person workshop · Virtual · On-site


AI

From AI Pilot to AI ROI in 90 Days.

Most AI investments fail to scale — not because of the technology, but because of missing governance, accountability, and execution infrastructure. People aren't opposed to AI; they're uncomfortable with it. Those are two entirely different problems requiring two different strategies.

Katharine has enabled AI adoption across 300+ employees with measurable ROI achieved within 3 months. She builds the operating system your AI strategy needs: governance frameworks, accountability rhythms, and delivery structures that turn automation investments into real business outcomes.

Best fit for

Organizations stuck in 'pilot purgatory' with AI initiatives that won't scale

Leaders who need AI adoption with measurable ROI, not just demos

Companies where employee resistance is the real barrier to AI value


Product

Turn Your Product Managers Into Mini-GMs.

Most organizations treat product management as a delivery coordination role. The companies winning in hardware-software convergence, smart manufacturing, and industrial technology treat it as a general management role — owning strategy, P&L, customer relationships, and continuous discovery.

Katharine helps leadership teams redesign the product operating model: from requirement-takers to outcome-owners. Drawing on Continuous Discovery Habits, OKRs, lean startup design thinking, and Flow Metrics, she builds the practices that shift product teams from activity-based to outcome-based — with the data infrastructure to prove it.

Best fit for

Mid-market hardware/software companies

Industrial technology firms

Defense companies expanding into software-intensive products


Not sure which service fits?

Start with a 20-minute conversation. We'll talk through what you're facing and I'll tell you honestly whether I can help.

This site uses cookies to understand how visitors engage with content. Your data is not sold or shared with third parties.